PRIVACY POLICY

Effective Date: 1 December 2024

Introduction

At Cecilia Wines, we value your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website www.ceciliawines.co.za, purchase our products, or engage with us in any way.

Information We Collect:

We may collect the following types of information:

Personal Information: When you create an account, make a purchase, or subscribe to our newsletter, we may collect personal information such as your name, email address, phone number, billing address, and shipping address.

Payment Information: If you make a purchase, we collect payment information, including credit card numbers and other financial details, which are processed securely by our payment processor.

Usage Data: We collect information about how you use our website, including your IP address, browser type, pages visited, and time spent on our site.

How We Use Your Information:

We may use your information for the following purposes:

  • To process and fulfil your orders.
  • To communicate with you about your account, orders, and customer service inquiries.
  • To send you marketing communications, including newsletters and promotional offers (you can opt-out at any time).
  • To improve our website and services based on user feedback and usage patterns.
  • To comply with legal obligations and protect our rights.

 Sharing Your Information:

We do not sell or rent your personal information to third parties. We may share your information with:

Service Providers: Third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping companies).

Legal Compliance: We may disclose your information if required by law or to protect our rights or the rights of others.

Data Security:

We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

Your Rights:

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access your personal information.
  • The right to request correction of inaccurate or incomplete information.
  • The right to request deletion of your personal information.
  • The right to withdraw consent to processing your information.

To exercise your rights, please contact us using the information below.

Changes to This Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at:

Cecila Wines
Louwshoek Voorsorg Road
Rawsonville
6845

Contact number: +27 (0) 823349422
Email address: info@ceciliawines.co.za

PRIVACY POLICY

Effective Date: 1 December 2024

Introduction

At Cecilia Wines, we value your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website www.ceciliawines.co.za, purchase our products, or engage with us in any way.

Information We Collect:

We may collect the following types of information:

Personal Information: When you create an account, make a purchase, or subscribe to our newsletter, we may collect personal information such as your name, email address, phone number, billing address, and shipping address.

Payment Information: If you make a purchase, we collect payment information, including credit card numbers and other financial details, which are processed securely by our payment processor.

Usage Data: We collect information about how you use our website, including your IP address, browser type, pages visited, and time spent on our site.

How We Use Your Information:

We may use your information for the following purposes:

  • To process and fulfil your orders.
  • To communicate with you about your account, orders, and customer service inquiries.
  • To send you marketing communications, including newsletters and promotional offers (you can opt-out at any time).
  • To improve our website and services based on user feedback and usage patterns.
  • To comply with legal obligations and protect our rights.

 Sharing Your Information:

We do not sell or rent your personal information to third parties. We may share your information with:

Service Providers: Third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping companies).

Legal Compliance: We may disclose your information if required by law or to protect our rights or the rights of others.

Data Security:

We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

Your Rights:

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access your personal information.
  • The right to request correction of inaccurate or incomplete information.
  • The right to request deletion of your personal information.
  • The right to withdraw consent to processing your information.

To exercise your rights, please contact us using the information below.

Changes to This Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at:

Cecila Wines
Louwshoek Voorsorg Road
Rawsonville
6845

Contact number: +27 (0) 823349422
Email address: info@ceciliawines.co.za