TERMS & CONDITIONS

Effective Date: 01 December 2024

Welcome to Cecilia Wines. These Terms and Conditions outline the rules and regulations for the use of our website and online shop.

By accessing or using our website, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website.

1. General Information:

Cecilia Wines reserves the right to modify these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of the website after changes indicates your acceptance of the new terms.

2. Products and Orders:

Products: We strive to ensure that all product descriptions are accurate. However, we do not guarantee that the descriptions are error-free. Colours and packaging may vary.

Pricing: All prices are listed in South African Rand and are subject to change without notice. We reserve the right to correct any pricing errors.

Order Acceptance: All orders are subject to acceptance by Cecilia Wines. We reserve the right to refuse or cancel orders for any reason, including product availability, errors in pricing, or suspected fraud.

Payment: Payment must be made at the time of order through our secure payment processing system.

3. Shipping and Delivery:

Shipping Policy: We ship products within South Africa. Delivery times may vary based on location and carrier.

Shipping Charges: Shipping costs are included in the price of a minimum of six bottles, unless otherwise specified.

Risk of Loss: All items purchased from our website are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

4. Returns and Refunds:

Return Policy: If you are not completely satisfied with your purchase, you may return the item within 7 working days of receipt for a full refund, provided the item is unopened and in its original condition.

Refund Process: Once we receive your return, we will process your refund within 14 days. Refunds will be issued to the original payment method.

5. User Conduct:

By using our website, you agree not to:

  • Use the website for any unlawful purpose or in violation of any applicable laws or regulations.
  • Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the website.
  • Transmit any harmful or malicious code or viruses.

6. Intellectual Property:

All content on this website, including text, images, logos, and graphics, is the property of Cecilia Wines and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without express written permission.

7. Limitation of Liability:

To the fullest extent permitted by law, Cecilia Wines shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or products purchased through the website.

8. Governing Law:

These Terms and Conditions shall be governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in South Africa.

9. Contact Information:

If you have any questions about these Terms and Conditions, please contact us at:

Cecila Wines
Louwshoek Voorsorg Road
Rawsonville
6845

Contact number: +27 (0) 823349422

Email address: info@ceciliawines.co.za

 

TERMS & CONDITIONS

Effective Date: 01 December 2024

Welcome to Cecilia Wines. These Terms and Conditions outline the rules and regulations for the use of our website and online shop.

By accessing or using our website, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website.

1. General Information:

Cecilia Wines reserves the right to modify these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of the website after changes indicates your acceptance of the new terms.

2. Products and Orders:

Products: We strive to ensure that all product descriptions are accurate. However, we do not guarantee that the descriptions are error-free. Colours and packaging may vary.

Pricing: All prices are listed in South African Rand and are subject to change without notice. We reserve the right to correct any pricing errors.

Order Acceptance: All orders are subject to acceptance by Cecilia Wines. We reserve the right to refuse or cancel orders for any reason, including product availability, errors in pricing, or suspected fraud.

Payment: Payment must be made at the time of order through our secure payment processing system.

3. Shipping and Delivery:

Shipping Policy: We ship products within South Africa. Delivery times may vary based on location and carrier.

Shipping Charges: Shipping costs are included in the price of a minimum of six bottles, unless otherwise specified.

Risk of Loss: All items purchased from our website are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

4. Returns and Refunds:

Return Policy: If you are not completely satisfied with your purchase, you may return the item within 7 working days of receipt for a full refund, provided the item is unopened and in its original condition.

Refund Process: Once we receive your return, we will process your refund within 14 days. Refunds will be issued to the original payment method.

5. User Conduct:

By using our website, you agree not to:

  • Use the website for any unlawful purpose or in violation of any applicable laws or regulations.
  • Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the website.
  • Transmit any harmful or malicious code or viruses.

6. Intellectual Property:

All content on this website, including text, images, logos, and graphics, is the property of Cecilia Wines and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without express written permission.

7. Limitation of Liability:

To the fullest extent permitted by law, Cecilia Wines shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or products purchased through the website.

8. Governing Law:

These Terms and Conditions shall be governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in South Africa.

9. Contact Information:

If you have any questions about these Terms and Conditions, please contact us at:

Cecila Wines
Louwshoek Voorsorg Road
Rawsonville
6845

Contact number: +27 (0) 823349422

Email address: info@ceciliawines.co.za